Personal Dispatcher

After the dispatch agreement is signed and we receive all your carrier info, we schedule a on boarding call with the Dispatch Manager. This on boarding call will introduce you our dispatch processes, re-verify your requirements and assign you a dedicated personal dispatcher for daily support. The dedicate personal dispatcher will be your point of contact every day.

Shipper & Broker Communication

We will handle phone and written communication to the shipper and broker in regard to carrier packet setups, load status updates, change of plans, any additional paperwork on the carrier behalf, etc. 

Freight Rate Negotiations

We are expert negotiators and handle negotiating the load freight rate with brokers and shippers on your behalf. Also, we've partnered with top tier Factoring companies, to make sure you're paid quickly. Additionally, we handle detention requests, TONU (Truck Order Not Used) and layover request for rescheduled loads.